Policies | Wandering Greens

OUR POLICIES

Cancellation Policy

Cancellations made 14 days or more before the scheduled event date will not be charged the remaining balance of the rental fee. The booking confirmation deposit is non-refundable, however, can be rolled over to the cost of a future booking within one year of the date that the original event was cancelled.

Cancellations made less than 14 days before the scheduled event date will be responsible for 100% of the total rental cost, including any additional services booked.

Damage Policy

The client is fully responsible for any damage to the mini golf course equipment or accessories that occurs during the rental period. This includes damage caused by the client, their guests, event attendees, vendors, or any other individuals present at the event, regardless of intent.

In the event of damage:

The client agrees to cover the full cost of repair or replacement of any damaged, lost, or stolen items. The client will be invoiced for the cost of repair or replacement, to be paid within 7 days.

A post-event inspection will be conducted, and any issues will be documented and shared with the client.

To avoid damage, clients are encouraged to supervise guests—especially children—and ensure the course is used as intended.

Standard costs of replacement (not limited to the list below):

One hole: $400
Hand-built obstacles: Up to $250
Concrete obstacles: Up to $100
Miscellaneous obstacles (pirate, barrel, pirate ship, treasure chest): Up to $100
Putters: $20 each
Balls $1.50 each

The client may also be responsible for repaying lost revenue if damages caused prevent another rental from taking place.

Weather Policy

For events starting before 3:00 PM, cancellations must be made at least 18 hours in advance to receive a full credit toward a future booking.

For events starting at or after 3:00 PM, cancellations must be made at least 7 hours in advance to receive a full credit toward a future booking.

Cancellations made inside this window (less than 18 or 7 hours, respectively) will receive a 50% credit toward a future rental.

If our team has already begun loading equipment, no credit or refund will be issued, unless there are extreme or natural disaster-level conditions (e.g., tornadoes, hurricanes, widespread power outages).

For events scheduled indoors, weather-related cancellations are not eligible for credit, except in cases of extreme or natural disaster-level conditions.

Credits are valid for 12 months from the original event date.

Rescheduled events are subject to availability.

Liability Policy

Walton Mini Golf LLC is not liable for any injuries, accidents, or damages sustained by the client, their guests, event attendees, vendors, or any other individuals present at the event during the rental period.

This includes, but is not limited to, injuries resulting from misuse of the equipment, unsupervised play.

By using the rented equipment, the users accept the responsibility to use the equipment in a safe manner, and that Walton Mini Golf LLC is not responsible for any injuries, accidents, or damages that could happen. It is also the responsibility of the client to inform their users of this policy.

By confirming the booking, the client acknowledges and accepts this liability policy in full.

Code of Conduct

Prohibited Behaviors:

No roughhousing, horseplay, or dangerous behavior on or around the equipment
No climbing, sitting, or standing on equipment
No touching course obstacles
No throwing or misusing golf clubs or balls.
No food or drink on or near the course
No intentional damage, graffiti, or tampering with equipment.

Children under the age of 12 must be supervised by an adult at all times.

Clients are responsible for ensuring children and guests follow safety guidelines.

The course and all equipment must remain in the location designated by the setup team.

Do not attempt to move or disassemble any part of the course.

The client is responsible for informing guests of the above rules and ensuring they are followed.